Privacy Policy

We may collect your name, email address, phone number, delivery and billing addresses, account details, order history, customer-support messages, and information needed to fulfil your purchases.

We also collect limited technical information such as browser type, device information, IP address, pages visited, and cookies used to operate and secure the website.

• Process, deliver, and provide updates about your orders.
• Maintain your account and respond to support requests or complaints.
• Prevent fraud, secure transactions, and comply with legal obligations.
• Improve our products, website, customer service, and shopping experience.
• Send marketing communications only where permitted; you may opt out anytime.

Card payments are processed by Safepay Pakistan on its secure hosted checkout. DropShop does not receive or store your complete card number or card security code.

We may share only the information necessary to provide our services with payment processors, delivery providers, hosting and database providers, fraud-prevention services, professional advisers, and authorities where required by law. We do not sell your personal information.

We use reasonable administrative and technical safeguards to protect personal information. We retain it only as long as needed to fulfil orders, support customers, prevent fraud, resolve disputes, and meet legal, tax, accounting, and regulatory obligations.

You may ask us to access, correct, or delete personal information we hold about you, subject to legal retention requirements. You may also unsubscribe from promotional messages and control non-essential cookies through your browser settings.

Our store is not intended for children who cannot legally enter a purchase contract. We may update this policy when our practices or legal duties change. The revised version and effective date will be published on this page.